Privacy
Policy.

1. About This Policy

Fight IQ respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit the Fight IQ website, purchase a Fight IQ product, contact us, or otherwise interact with our services.

In this policy, “Fight IQ”, “we”, “us” and “our” refer to the operator of the Fight IQ website and products. “You” refers to the individual using the website or purchasing our products.

This policy should be read together with our Terms & Conditions.

2. Information We Collect

We collect only the information reasonably necessary to operate the website, process purchases, provide our products and respond to enquiries.

Information you provide

• Your name and contact details when you communicate with us.
• Your email address and other information provided during a purchase or customer-support enquiry.
• Information you voluntarily provide through forms, messages or other communications.

Purchase and transaction information

When you purchase a Fight IQ product, payment processing is handled through our payment provider, Razorpay. We receive information necessary to confirm and fulfil the transaction, such as transaction identifiers, payment status and relevant customer information.

We do not intentionally store your complete card number, card security code or other full payment credentials on our own servers.

Technical information

When you visit our website, certain technical information may be collected automatically by our hosting, security, analytics or other technical service providers. This may include information such as IP address, browser type, device type, operating system, referring page, pages visited, approximate usage information and timestamps.

3. How We Use Your Information

We may use information we collect to:

• operate and maintain the Fight IQ website;
• process and verify purchases;
• provide access to purchased digital products;
• respond to customer enquiries and support requests;
• maintain transaction and business records;
• prevent fraud, abuse and unauthorised access;
• understand how the website is used and improve it;
• maintain website security and reliability;
• comply with legal and regulatory obligations; and
• communicate with you where necessary in connection with your purchase, enquiry or use of our services.

4. Payment Processing

Payments for Fight IQ products may be processed through Razorpay or another payment provider we may use in the future.

Payment providers may collect and process personal and transaction information in accordance with their own privacy policies and applicable laws.

We use payment information primarily to confirm transactions, prevent fraudulent activity, maintain accurate purchase records and provide the product purchased.

Razorpay's own privacy practices apply to information processed directly by Razorpay. You should review Razorpay's privacy policy for further information about its processing activities.

5. Digital Product Delivery

When you purchase a Fight IQ digital product, we may process transaction identifiers and payment verification information to confirm that the purchase has been successfully completed.

We may use secure third-party infrastructure to store and deliver digital products. Access to purchased files may be restricted to customers whose payment has been successfully verified.

6. Analytics and Cookies

We may use analytics and similar technologies to understand how visitors use our website, measure website performance and improve the Fight IQ experience.

These technologies may collect information such as pages viewed, interactions, device information and general usage patterns.

We may also use essential cookies or similar technologies that are necessary for website functionality, security or other requested services.

You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. When We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers where reasonably necessary to operate Fight IQ. These providers may include:

• payment processing providers;
• website hosting and infrastructure providers;
• secure digital file storage providers;
• analytics or website performance providers;
• security and fraud-prevention providers; and
• professional advisers, regulators, authorities or law enforcement where legally required.

Service providers are expected to process information only for legitimate purposes connected with the services they provide to us and in accordance with applicable obligations.

8. International Processing

Some of our service providers may process or store information outside the country in which you live. Where this occurs, we take reasonable steps to use service providers and arrangements appropriate to the nature of the information and applicable legal requirements.

9. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss or alteration.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore understand that no method of transmission over the internet is completely risk-free.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining transaction records, resolving disputes, preventing fraud and complying with legal, accounting or regulatory obligations.

When information is no longer reasonably required, we may delete it, anonymise it or securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Rights

Depending on where you live and the laws applicable to your personal information, you may have rights relating to your personal data. These may include rights to request access, correction, deletion or other forms of control over your information, subject to applicable legal limitations.

If you would like to make a privacy request, contact us using the details provided below. We may need to verify your identity before processing certain requests.

Where applicable law provides a right to withdraw consent, you may contact us to request withdrawal. Withdrawal of consent does not affect processing that was lawfully carried out before the withdrawal or processing that we are otherwise legally entitled or required to perform.

12. Children

Fight IQ is not directed specifically at children, and we do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information in circumstances where it should not have been collected, please contact us so that we can review the matter.

13. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security or content of third-party websites.

You should review the privacy policies of third-party services before providing them with personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

When we make changes, we will update the “Last updated” date at the beginning of this policy. We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, want to make a privacy request, or have concerns about how your information is handled, please contact Fight IQ.